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Qualified Events for Benefits Changes

Qualifying events allow you & your eligible dependents to enroll, cancel, or change coverage under the Shelby County Schools medical, dental, and vision plans within 30 days of your qualifying event. Supporting documentation MUST be provided in order for your request to be reviewed and processed.

Steps to Complete the Qualifying Life Event Change:

  1. Log into bentek website.
  2. Click on Menu, Employee Benefits Center, Qualifying Events.
  3. Click on the (+) sign and select your qualifying event from the list provided and proceed as prompted.
  4. Print a confirmation for your records.

Once you have completed your qualifying life event change, you must upload the appropriate supporting documentation.

Steps to Upload Supporting Documentation:

  1. Click on Menu, Employee Benefits Center, Document Center.
  2. Choose the reason to upload the document – qualified event.
  3. Upload the supporting documentation and click submit to complete your request.
  4. Contact Employee Benefits at 416-5344 to ensure they have received your request and no additional information is needed.




Copy of valid marriage license  

Birth of child

Copy of child’s birth certificate (Mother’s Copy)

Adoption/Legal Guardianship

Legal adoption or guardianship documentation


Copy of final divorce decree

Death of spouse or dependent

A copy of the death certificate

Open enrollment changes under spouse’s or dependent’s employment

A copy of printed material showing open enrollment dates (employer’s and employee’s name must be present)

Gaining other coverage: Employee or Dependents

Documentation must show the name of all individuals who gained coverage and the effective date of coverage

Loss of other coverage: Employee or Dependents

Documentation must show the name of all individuals who lost coverage and the effective date

Qualified Medical Support Court Orders

Copy of court ordered document

Name changes & social security number validation

A copy of new social security card.  Email to:  [email protected]


Please be advised that the deadline for you to select coverage and submit documentation is 30 days from the effective date of your qualifying event; after thirty (30) days, enrollment requests will not be accepted until Annual Open Enrollment each year per SCS policy 4004

Review your SCS payroll checks for changes in premium deductions and UPDATE YOUR PERSONAL DATA FOR PAYROLL PURPOSES by logging into the Employee Portal. For additional questions: ASK HR Benefits at 901-416-5304.