Do your forward-facing staff members need to replenish their “toolbox” with easy and practical ideas to provide excellent customer service? Do they want to improve customer confidence in your school as a service provider? We’ve got you! The Constituent Services Department will host monthly sessions of engaging and interactive content for the 2025-26 school year. This month we will explore practical ways to create a more inclusive, respectful, and welcoming environment for students, families, staff, and the community. “Creating a Welcoming Environment” will be offered on August 19th, August 20th, and August 21st (participants should attend ONE session). Attendees will earn 1.5 professional development credit hours. For more information, click here.

Course: #48570

Dates & Times:  

Tuesday, August 19, 2025 – virtual via TEAMS at 12:00pm

Wednesday, August 20, 2025 – in-person at 10:00 am

Thursday, August 21, 2025 – virtual via TEAMS at 12:00pm

Location (in-person session):  Teacher and Learning Academy | 2485 Union Avenue | Memphis, Tennessee 38112  

* Virtual TEAMS links will be provided to attendees after registration is completed in PLZ.

If you have questions or need assistance, please contact Dr. Kemmashela Conner <smithkt@scsk12.org> or Michael Cross <crossmt@scsk12.org>.