SCS Cares

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SCS Cares is the foundational platform to model customer service and servant leadership to employees. This will better equip our employees to serve our ultimate customers, parents and students. When employees feel valued, they are more likely to remain loyal to the organization and produce positive outcomes. It is imperative that SCS prioritizes increasing job satisfaction in order to improve student performance and reduced turnover. A cross-collaborative team works together to ensure our employees are valued!


During this time of concern, Shelby County Office Department of Human Resources will remain focused on providing critical services to our employees. If you have a pressing concern, kindly contact the appropriate staff member listed below for assistance. 


Employee Assistance ProgramLauren Prater[email protected]416-1719
FMLA Leave / Locations A-KMarvay Mosley[email protected]416-5869
FMLA Leave / Locations L-ZDana Jackson-Dortch[email protected]416-5514
Licensure and ComplianceAmber James[email protected]416-4888
Instructional StaffingAllison Gordon[email protected]416-1641
Non-Instructional StaffingRoxanne Jones[email protected]416-1546
RetirementSCS Benefits[email protected]416-5344
Employee Verifications 
& Records
 [email protected]416-5304
Substitute Services 
& Temporary Staffing
Andrea Craddock[email protected]416-5508
Nutrition Services StaffingJoshua Ward[email protected]416-0725
Deceased ClaimsSCS Benefits[email protected]416-5344
2020-21 Shelby County Schools