At Southwind High School, a group of students is proving that service goes far beyond volunteer hours. Through intentional acts of kindness, mentorship, and community engagement, the Jag Squad is creating a culture where every student feels seen, valued, and empowered. Founded by Family Engagement Specialist Cynthia Bailey, the group was created with one clear purpose: to ensure no student feels left out.

“We don’t just volunteer. We show love. We show care. We help students grow in character,” Mrs. Bailey said, sharing that her own life experiences inspired her to create a space rooted in belonging and support. What began as a small group has grown into a student-led movement where service and personal growth go hand in hand. Through mentoring sessions, partnerships with the Special Education Department, and community outreach, students are not only giving back but also discovering their own voices. 

“When I first joined, I was pretty shy,” said senior Khalece J. “Jag Squad helped me speak out and come out of my shell.” For others, the impact begins with simply feeling connected. “Before I joined, I didn’t feel a part of anything,” said Fatou. “Now I love making sure other people feel that same way.” For many students, what starts as volunteer work quickly becomes something deeper. “I thought it was just volunteering,” said Ibrahima, a first-year member turned leader. “But it’s really like a family. Everything we do is intentional. We want people to feel like they matter.” 

That intentionality is reflected in the Jag Squad’s commitment to service, mentorship, and school culture. Made up of students from diverse ethnic and religious backgrounds, the group supports senior citizens through visits, performances, activities, and annual donations at local senior living facilities while also volunteering at elementary schools through reading initiatives, candy drives, and student engagement activities. Members regularly support Southwind’s Special Education Department to ensure students feel included and valued.

Students also participate in biweekly Community Restore and Financial Literacy sessions focused on restorative practices, character development, communication, budgeting, and relationship-building. In addition, the Jag Squad helps strengthen school culture by supporting parent resource nights, fundraisers, supply drives, and appreciation initiatives honoring staff across the school community. “It brings everybody out of their shell,” said student Andrea R. Students also credit the program with helping them grow socially and professionally. “It helped me talk to people professionally and build connections,” said student Michaela S. while Erick shared that the experience “lit a fire” in him, helping him overcome shyness and step into leadership. 

At its core, Jag Squad is about building a mindset rooted in kindness, empathy, and awareness. “Always remember, you never know what someone is going through. Be kind,” Mrs. Bailey said. As the group continues to grow, Mrs. Bailey remains focused on expanding its impact while staying grounded in its mission to show love and build character. Across Memphis-Shelby County Schools, programs like Jag Squad reflect a commitment to developing the whole child, ensuring students are not only prepared for academic success but equipped with the confidence, compassion, and leadership skills needed to thrive in school and beyond.

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