School Operations

School Operations is an office under the Assistant Superintendent of Academic Operations and Support and is charged with providing support and guidance to every school in the district and it stakeholders. The department also helps to create and maintain a safe and caring environment that supports learning and achievement.

Parent and School Support

people talking at a table silhouette Our vision is to provide a seamless, consistent, and responsive process for all constituents of Shelby County Schools. To support this vision, Academic Operations and School Support established the Parent Welcome Center, located at 2687 Avery Avenue, Memphis, TN, 38112.

The Parent Welcome Center establishes a clear communication channel for resolving concerns, and our services impact a wide variety of constituents. Parents, family members, school personnel, central office personnel and the general public will contact the Parent Welcome Center at (416-5300) for resolution of issues or answers to questions. Walk-Ins are welcome and will be supported following the same process as call-in inquiries.

School administrators should call Academic Operations and School Support (416-1632 or 416-1750- Parent Welcome Center) and be routed directly to the appropriate Academic Operations and School Support staff member.

School Operations is an office under the Assistant Superintendent of Academic Operations and Support and is charged with providing support and guidance to every school in the district and it stakeholders. The department also helps to create and maintain a safe and caring environment that supports learning and achievement.

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